Refund & Shipping Policy

You can return any new, unused and unaltered item within 30 days of delivery of your item except for items marked "final sale".  We will issue a full refund to your original payment method.   
Refund Policy

  • Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
  • Once your return is received and inspected by Chesapeake Cycles (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
  • You are responsible for all shipping costs associated with getting your order back to our dealership.

Exchanges

  • Need to make an exchange? After you process your return, simply place a new order for the exchange merchandise. That means you'll claim the inventory and get your new gear fast!
  • If your exchange order qualifies for our free shipping offer, it will be applied.
  • You are still responsible for return shipping costs on your original order back to us.

Used or Damaged Merchandise

  • Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.
  • Craigslist, eBay and online forums are excellent resources if you have a used item you do not want that can no longer be returned to Chesapeake Cycles.

Apparel and Helmets

  • Apparel items must be packed in their original garment bag (or equivalent plastic bag protection) and include all original tags. The plastic bag protects the item from the cardboard. Items packaged without this protection most likely will arrive scuffed and will be returned to the customer.
  • Helmets must be shipped back as they were received in their original helmet bag, box and include all original paperwork and accessories.

In the event that a Chesapeake Cycles product is mistakenly listed at an incorrect price, Chesapeake Cycles reserves the right to refuse or cancel any orders placed for product listed at the incorrect price, or for orders in which the total has been calculated incorrectly. Chesapeake Cycles  reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Chesapeake Cycles shall issue a credit to your credit card account in the amount of the incorrect price.

Contact Us

Email us with any questions/concerns and we will promptly get back to you!

Chesapeake Cycles

104 Defense Highway, Annapolis, MD 21401, US

(410) 266-0015

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